Shipping Policy
Thank you for shopping with Sunbeams Daydreams! We’re committed to providing you with the best possible shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.
Processing Time:
- All our products are made to order using Printify’s printing and fulfillment services.
- Processing time varies depending on the product type and current order volume.
- Typically, please allow 2-7 business days for processing before your order ships.
Shipping Methods:
- We offer several shipping options through Printify’s partner carriers, including standard, expedited, and overnight shipping.
- Shipping rates and delivery times vary based on your chosen shipping method and destination.
Shipping Rates:
- Shipping rates are calculated based on the weight, dimensions, and destination of the items in your order.
- You can view shipping rates during the checkout process before confirming your order.
Estimated Delivery Times:
- Domestic priority shipping (2-3 business days)
- International priority shipping (3-5 business days)
Orders can be upgraded to priority shipping for an additional charge.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing a tracking number.
- You can use the tracking number to monitor the progress of your shipment on our website or the carrier’s website.
Shipping Destinations:
- We currently offer shipping within the United States and the United Kingdom. We do not ship to other destinations. Please check the checkout page for available shipping options to your location.
Customs and Import Duties:
- For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country’s authorities.
Lost or Delayed Shipments:
- In the rare event that your shipment is lost or significantly delayed, please contact our customer support team, and we’ll work to resolve the issue promptly.
Shipping Restrictions:
- Some items may be subject to shipping restrictions due to their size, weight, or destination. Please review individual product pages for any shipping limitations.
Damages & Claims
Loam & Lore is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Items sent through Royal Mail are insured up to a value of £20.00 GBP. Please save all packaging materials and damaged goods before filing a claim.
Undelivered orders
Please see our Return & Refund Policy for more details about lost orders.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
If you have any questions or concerns about our shipping policy, feel free to contact our customer support team at support@sunbeamsdaydreams.com.